Bills and utilities
Utility post is mostly routine, but the wording can make an ordinary statement look like a demand. These guides explain how to read the figures and spot when something genuinely needs a response.
Guides in this category
Energy bill explained
How to read a UK energy bill: standing charge, unit rate, estimated versus actual readings, your balance, and what to check before you pay.
Read guideOverdue bill or payment reminder explained
What a payment reminder or overdue bill letter means, how to check it is genuine, what to do if you cannot pay, and how these letters usually escalate.
Read guideOther kinds of post
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