❓ Troubleshooting
Quick fixes for the most common problems.
My document will not upload
Fix a failed upload fast.
The AI summary looks incorrect
Correct it and tell us.
A reminder did not appear
Check these three things.
A document is still processing
What to do if analysis is slow.
A teammate did not receive an invitation
Resend or share the link.
I cannot access my workspace
Membership and plan checks.
I have reached my member limit
Free up or add a seat.
How do I contact support?
Reach a human quickly.