❓ Troubleshooting
A teammate did not receive an invitation
Resend or share the link.
Invitations
Ask them to check spam, then resend the invitation. You can also copy the invitation link and send it to them directly.
More guides like this
Related topics that usually come up alongside this one.
- My document will not uploadFix a failed upload fast.
- The AI summary looks incorrectCorrect it and tell us.
- A reminder did not appearCheck these three things.
- A document is still processingWhat to do if analysis is slow.
- Inviting team membersAdd colleagues in two steps.
- Managing membersYour organisation directory.
- WorkspacesShared spaces for teams and departments.
Still stuck? Contact support and we’ll get back to you within one working day.
