❓ Troubleshooting
I have reached my member limit
Free up or add a seat.
Seat limit
Remove a member who no longer needs access, or contact support to increase your seat allowance.
More guides like this
Related topics that usually come up alongside this one.
- My document will not uploadFix a failed upload fast.
- The AI summary looks incorrectCorrect it and tell us.
- A reminder did not appearCheck these three things.
- A document is still processingWhat to do if analysis is slow.
- Managing member limitsSeats and how to add more.
- Managing membersYour organisation directory.
- Inviting team membersAdd colleagues in two steps.
Still stuck? Contact support and we’ll get back to you within one working day.